FR - Add artworks to your wishlist
- Contact the artists by email
- Make an appointment to see the artworks at the showroom
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EN Delivery
Deliveries are handled by recognized carriers. Once your purchase is made, we will contact you to determine the best delivery times that are convenient for you, either by email or by phone. If you prefer, you may contact us to set these delivery terms.
DELIVERY AREAS
Our artists ensure the delivery of the artworks in Metropolitan France.
For a delivery in other European countries, Switzerland, Monaco and in countries outside Europe as well as for the DROM-COM, do not hesitate to call us or to send us an email so that we can organize this delivery together. You will find our contact details on the contact page.
Note that for delivery outside the European Union, customs duties may apply and will be charged directly by customs upon receipt of your order.
SHIPPING COSTS
The shipping costs are free for all orders delivered in mainland France.
For deliveries outside mainland France, you will need to contact us so that we can jointly establish the delivery terms and related costs depending on the country of destination.
PACKAGING
Each artwork is packaged following a very precise procedure to ensure optimal protection during transport.
Note that in case of return of the artwork to the artists, you must return the artwork in its original packaging properly closed or ensure a packaging of the same quality to ensure that the artwork will not be damaged during transportation.
Do not forget to attach the corresponding purchase invoice and the original certificate of authenticity to your shipment.
TERMS OF DELIVERY
You will be notified by email of the date of shipment of your package which will be in all cases delivered by hand against signature. If you are absent during the scheduled delivery, the transport provider may leave a transit advice note if you have given your prior consent, which will allow you to collect your parcel from a partner relay. The transfer of ownership will then be deemed acquired when the package is dropped off at the relay. Otherwise, the package will be returned to the artist and the return costs will be charged on the amount of your refund.
In the case of an order comprising several artworks by the same artist, these artworks will be delivered to you in one go. If you order comprises several artworks by several artists, these artworks will be delivered in several times, and in one or more parcels according to the specificities of the artworks.
In all cases, and for all deliveries, you must ensure that the artwork is delivered in good condition. You must check the condition of the artwork by opening the packaging before signing the delivery slip of the transport provider. Whenever possible, check the status of the artwork quickly to allow the delivery provider to continue touring.
DURATION OF DELIVERY
The delivery time depends on the location of the delivery address you indicated in your order. The average delay for delivery in France is between 7 and 10 days. In any case, we contact you to define the delivery methods that are most convenient for you.
INSURANCE
All artworks transported are insured on the departure route - arrival on the place of delivery defined during the order. In case of return of the artwork:
- If it is a return because the artwork was damaged during the initial delivery, the artist and WE NEED ART ensure the insurance of the return transport
- If it is a return because the artwork does not suit you, you must ensure the return transport as well as the assumption of expenses of return